Privacy Policy
Updated June 2026
Website: https://test.omoda-parts.co.uk
Contact email: info@test.omoda-parts.co.uk
Last updated: June 2026
At Jaecoo Parts UK, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, place an order, or use our online services.
This Privacy Policy does not cover cookies in detail, as we provide a separate Cookie Policy for that purpose.
1. Who we are
Jaecoo Parts UK operates the website https://test.omoda-parts.co.uk. We sell Jaecoo parts, accessories and vehicle-related products to customers in the United Kingdom.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us at:
Email: info@test.omoda-parts.co.uk
2. What personal information we collect
We may collect personal information from you when you use our website, place an order, create an account, complete a contact form, subscribe to updates, or communicate with us.
The information we collect may include:
Your name
Billing address
Delivery address
Email address
Telephone number
Order details
Payment status
Contact form messages
Customer service messages
IP address
Browser and device information
Website usage information
Marketing preferences
We only collect the information we need to process orders, respond to enquiries, improve our website, provide customer support, and meet our legal obligations.
3. How we use your personal information
We may use your personal information for the following purposes:
To process and fulfil orders
We use your name, contact details, billing details, delivery details and order information to process your purchase, arrange delivery, send order updates, and provide customer support.
To respond to enquiries
If you contact us through our website, we will use the details you provide to reply to your enquiry and help with your request.
To provide customer support
We may use your order details and contact information to deal with questions, returns, delivery updates, product issues, or after-sales support.
To improve our website
We may use website usage data to understand how visitors use our website, improve page performance, improve products and make the shopping experience better.
To send service messages
We may send emails about your order, delivery updates, account information, returns, or important changes to our services.
To send marketing messages
If you choose to receive marketing emails from us, we may send you offers, updates, product news, or website promotions. You can unsubscribe at any time.
To prevent fraud and protect our website
We may use technical data, order information and payment status information to help detect fraud, protect our website, and keep our services secure.
To meet legal obligations
We may keep certain records to meet tax, accounting, legal, and regulatory requirements.
4. Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for using your personal information. Depending on how you use our website, we may rely on the following lawful bases:
Contract
We use your personal information to process and deliver your order, manage your purchase, and provide customer support.
Legitimate interests
We may use your information to improve our website, respond to enquiries, prevent fraud, manage customer service, and operate our business effectively.
Legal obligation
We may need to keep certain order and transaction records for tax, accounting, and legal purposes.
Consent
We rely on your consent where required, such as for marketing emails. You can withdraw your consent at any time.
5. Payments
Payments on our website are processed securely through third-party payment providers. We do not store your full card details on our website.
Payment providers may collect and process your payment information in order to complete your transaction securely. Their use of your personal data will be governed by their own privacy policies and security practices.
6. Delivery and order fulfilment
To complete your order, we may share relevant details such as your name, delivery address, contact details and order information with suppliers, fulfilment partners, storage and distribution partners, and delivery companies.
Some products may be dispatched through our international storage and distribution network. Where this applies, your order details may be shared with relevant fulfilment and delivery partners so your order can be processed and delivered.
We only share the information needed to fulfil your order and provide delivery updates.
7. Contact forms
When you submit a contact form on our website, we collect the information you provide, such as your name, email address, telephone number if provided, and your message.
We use this information to respond to your enquiry, provide support, and keep a record of our communication where needed.
8. Analytics and website improvement
We may use website usage information to understand how visitors use our website. This may include information such as pages visited, time spent on the website, browser type, device type, approximate location, and referral source.
This information helps us improve our website, fix issues, and make the shopping experience better for customers.
Further details about cookies and similar technologies are provided in our separate Cookie Policy.
9. Marketing
If you choose to subscribe to marketing emails, we may use your email address to send you updates, offers, product information, and news about Jaecoo Parts UK.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at:
We will not sell your personal information to third parties for marketing purposes.
10. Who we share your information with
We may share your personal information with trusted third parties where necessary to operate our website and provide our services.
This may include:
Payment processors
Delivery companies
Fulfilment partners
Storage and distribution partners
Website hosting providers
Email service providers
Analytics providers
Customer support tools
Fraud prevention services
Professional advisers, such as accountants or legal advisers
Regulators or authorities where required by law
We only share personal information where necessary and only for legitimate business, legal, or service-related reasons.
11. International transfers
Some of our service providers, suppliers, fulfilment partners, or storage and distribution partners may be based outside the United Kingdom.
Where personal data is transferred internationally, we will take reasonable steps to ensure your information is handled securely and protected in line with applicable data protection laws.
12. How long we keep your information
We only keep your personal information for as long as necessary.
The length of time we keep information depends on the reason it was collected. For example:
Order records may be kept for accounting, tax and legal purposes.
Contact form enquiries may be kept for a reasonable period so we can manage customer service and follow-up messages.
Marketing preferences may be kept until you unsubscribe or ask us to remove them.
Website analytics data may be kept for reporting and improvement purposes.
When personal information is no longer needed, we will delete it or anonymise it where appropriate.
13. How we protect your information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
This may include:
Secure website connections
Access controls
Secure payment processing
Password protection where applicable
Limiting access to personal data
Using trusted service providers
However, no website or online service can guarantee complete security. You should also take care when sharing personal information online.
14. Your data protection rights
Under UK data protection law, you have rights over your personal information.
These may include the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent where we rely on consent
Ask for your information to be transferred where applicable
Complain to the Information Commissioner’s Office if you are unhappy with how your data is handled
To make a request, please contact us at:
We may need to verify your identity before responding to certain requests.
15. Children’s privacy
Our website is intended for use by adults. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us at info@test.omoda-parts.co.uk so we can review and remove the information where appropriate.
16. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of other websites.
We recommend that you read the privacy policy of any third-party website before providing personal information.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business, legal requirements, or the way we use personal information.
The latest version will always be available on this page. The “Last updated” date at the top of this policy shows when it was last changed.
18. Contact us
If you have any questions about this Privacy Policy, how we use your personal information, or your data protection rights, please contact us:
Email: info@test.omoda-parts.co.uk
Website: https://test.omoda-parts.co.uk